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Boarding, grooming and daycare

Vet authorisation, with a limit, before drop-off.

Drop-off is eight to nine and it is chaos. The one form that matters is the veterinary authorisation, with a spending limit and a number that answers, and it is the one you are most likely to be missing at two in the morning.

A receptionist in scrubs at a pet salon counter handing a tablet to a customer, with a golden retriever on a lead sitting at the counter between them.

Where it goes wrong

Not a feature list. These are the three moments this exists for.

The authorisation with no limit on it

"Do whatever is needed" is not an authorisation anybody wants to rely on at midnight, and neither is a blank. A number, agreed in advance, is.

The emergency contact who does not answer

One number is not a plan. Two, and the vet's own, is — and it belongs on the same document as the authorisation.

The behaviour note nobody wrote down

"He is fine with other dogs" said at the counter is not a record. On the form, signed, it is.

What happens instead

1

Sent with the booking

Signed at home, the evening before, when they have the vet's number in front of them rather than in the car park.

2

The limit is a required field

A number, not a checkbox. The document cannot be sent without one, so you never have the version without it.

3

Once a year, not once a stay

A regular's authorisation renews annually with a reminder. A first-timer signs before their first day.

Two documents, in your account the moment you name your trade

Setup asks what you do. Answer "boarding, grooming and daycare" and these are waiting as drafts, in your words, with the blanks marked and the points a lawyer settles flagged for one. Edit them, or paste what you already use.

contract

Boarding and Daycare Agreement

A starter, not legal advice: the wording is yours to change and your attorney's to check. A note left in the text holds the document at send until somebody has.

consent

Veterinary Authorization

A starter, not legal advice: the wording is yours to change and your attorney's to check. A note left in the text holds the document at send until somebody has.

Start free Or have one drafted for you

Clinical consent is a different thing

Authorising a boarding kennel to seek treatment is not the same as a veterinary practice taking informed consent for a procedure, and the second has requirements this is not built for. If you are a practice rather than a boarder, the simple acknowledgments here are fine and the clinical consent is not.

Who this is for

If you are on this list, the words above are your words.

Boarding kennels and catteries

Dog daycare

Grooming salons

Dog and horse trainers

Pet sitters and walkers

Veterinary boarding (non-clinical forms)

Questions

Can a customer update the vet's number without signing again?

They sign a new version. That sounds like friction and is the point: the number you act on at midnight should be one somebody put their name to.

What if the owner is unreachable?

That is exactly what the limit and the second contact are for, and why both are required fields rather than optional ones.

Do I need a new form for every visit?

No. Set an annual expiry and regulars sign once a year.